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Cut Order Processing Time by 90%

AI-assisted ordering turns text and calls into orders, so you don't have to.

Some foodservice operators still demand that orders be placed their way, right away. That means independent food distributors need to make it easy for their customers to order by text, email, and voice. DSRs can get hours back to their day, all part of the Pepper eCommerce experience, powered by Pepper AI.

Pepper is Getting Smarter

In-App Smart Ordering, Text/Email, and Voicemail are game-changers for operators not just for operators who like to keep track of orders in a Word Doc or Excel spreadsheet, but also the Distributor Sales Reps (DSRs) who support their customers by taking endless strings of lengthy texts, emails, or even long phone calls to later translate into another system.

Smart Ordering

With Smart Ordering, users simply copy/paste their order, quickly type, or even use voice commands to input the order directly into the Pepper App. Orders can be placed in as little as three 3 clicks:

  1. Type, talk, or copy/paste the order into the Smart Order box prompt.
  2. The app uses AI to match text to products from existing order guides -
    Items not usually ordered get matched to items that best match stocked items.
  3. The user validates products and order quantities.
  4. Order is on its way!
Smart Ordering

Make ordering easier, today

SMS and Email

 

Text and Email Ordering allows operators to place their orders via traditional SMS text message to a distributor’s dedicated number, or send an email to a dedicated inbox. 

It’s all of the benefits of placing an order in the Pepper App, without having to login to the app!

USE #2

Place Order

Customers send orders via text or email to a dedicated number/address - The app sends back a confirmation link via text to confirm.

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Update

Update order quantities or replace items by quickly searching the product catalog within the app.

USE THIS FOR #1

Confirm

After the order is confirmed, users will receive text or email notifications with an order confirmation and delivery status updates.

It's like having the app, without the app

 

The easiest way to place an order is by Voicemail.

Pepper AI makes it easy for operators to quickly dial into a dedicated voicemail box, place their order, and receive text or email notifications to confirm their order, just like Text or Email. How does it get any easier than that?

  1. Dial dedicated line
  2. Pepper AI translates voice into an order
  3. User receives email or text to confirm the order
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